A listening ear
This mental health support service helps Dhaka-based users start a phone call after hearing about stress, sleep problems, and losing control over gaming, and the initial conversation often lightens the mind
Responsible gaming help in the khelo App
Looking at your account at 11 PM? Pause first for safe play in the khelo App, self-exclusion and player-protection paths are kept together
Download khelo APK See the khelo Login Guide
Support agencies and emergency contacts
If someone in Dhaka is feeling down, talking first helps; this list provides quick assistance, and most places can start by phone or online.
Resilience
Counseling is available here, especially when gaming-related tensions rise within the family, and they also provide small tips on how to talk with family
National Institute of Mental Health
This Dhaka-based place offers professional mental health help; if risk increases, don't stop at general advice, seek direct guidance
National emergency service 999
If you or someone else feels unsafe suddenly, 999 is the first need; this isn't about gaming site, safety comes first
Bangladesh Telecom Help Center
This helps with mobile numbers, SMS, and call issues; if you have top-up problems with bKash, Nagad or Rocket, also check operator support
A trusted family member
Not all help comes from official offices, often you need to talk to a trusted person nearby, especially when you cannot recognize your own limits
These organizations are not the end of the work; start with the tools inside the khelo App in the next section
Security tools inside the khelo App
Before a cup of tea finishes, a few settings can be fixed; the khelo App has small controls, and using them keeps the game at your pace
Account security
Use strong passwords and keep login verification on; this stops unknown access
Self-exclusion
If you want to stay away for a few days, this option helps; setting a time for yourself reduces pressure
Time limit
If you spend too long, it reminds you; when staying up late, this small warning makes a big difference
Player protection and safe play
Remember, good control isn't great news; many people in Dhaka use bKash to manage tasks, so set a budget before top-ups
- Budget limit
- Set a monthly limit first, then do not go outside it; this keeps expenditure under your control
- Take a break
- Take a 30-minute or 1-hour break; eyes stay rested and head stays cool
- Risk signals
- Stop if you play in anger, fatigue, or haste; during that time, wrong decisions increase
- Payment discipline
- Keeping separate balances in Nagad and Rocket keeps accounts clear; mixing them makes monitoring hard
5 questions for self-check
Take a quiet 1 minute; if any of the answers to the questions below feel uncomfortable, then a short pause is better
Am I losing track of time?
If you don't check the clock often, that's a sign to take a break when time seems to slip
Am I going over budget?
If today's expenses deviate from the plan, stop and think later
Am I hiding sadness?
If you use gaming to hide anger, stress or loneliness, that's not a good sign
Am I playing for comfort?
If playing increases stress instead of rest, take a break
Can I get help?
Saying yes takes strength; seek help even if you don't log in
If you need a small mirror for yourself with these 5 questions khelo Contact Support See, and khelo Login From here you can also check your account
If you need help, tell us now
You don't have to go it alone with the khelo App, along with self-exclusion and player protection settings khelo Download Check the page as well, then go to support if needed
Download khelo APK View khelo contact page